Submit a claim

Use the form below to submit a warranty claim.

We will get back to you within 2 business days with confirmation that we have received your case, along with information about the next steps.

Please note:

  • The claim must be submitted within three years or before the expiry date

  • Claims apply to products that are damaged or differ from the description and original function

  • The issue must be reported within 2 months or as soon as it should have been discovered

  • The damage/fault must be original or have occurred during transport

  • Warranty periods for machines can be found on the respective product page

  • Any return shipping is free of charge

Read more about claims in our terms & conditions