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Carefully selected health products ✅

Make a complaint about a product

Fill in the form below to make a complaint.

We will get back to you within 2 business days with a confirmation that we have received your case, and information about the next steps.

Keep in mind:

  • The complaint must be made within three years or before the expiration date
  • The complaint applies to products that are damaged or differ from the description and original function
  • The defect must be reported within 2 months or as soon as the defect should have been discovered
  • The damage/defect must be original or have occurred during transport
  • The warranty period for machines can be found on the respective product page
  • Any return shipping is free of charge
Read more about complaints in our terms of purchase